Expectations of the Student

The students expectation of MMISS

MMISS expects you:

To contribute to learning in a harmonious and positive manner irrespective of gender, race, sexual preference, political affiliation, marital status, disability or religious belief.

To comply with the rules and regulations of MMISS.

To be honest and respectful, which includes not falsifying work or information and not conducting yourself in any way that may cause injury or offence to others.

To be responsible for your own learning and development by participating actively and positively and by ensuring that you maintain progress with learning modules.

To monitor your own progress by ensuring that assessment deadlines are observed.

To utilise facilities and MMISS publications with respect and to honour our copyrights and prevent our publication from being distributed to unauthorised persons.

To respect other students and MMISS staff members and their right to privacy and confidentiality.

Your safety

MMISS is committed to providing you a safe environment in which to participate in training and assessment. The following guidelines are provided as a basis for safe practice in the training environment:

Know and observe details of emergency response and evacuation plans;

Do not undertake activities which may cause injury to self or others;

Be responsible for your own actions;

No smoking at the training and assessment facilities or offices;

Report all potential hazards, accidents and near misses to the MMISS staff;

No consumption of alcohol within training and assessment facilities or during the conduct of training and assessment;

Keep training and assessment areas neat and tidy at all times;

Seek assistance if you volunteer to lift items e.g. move furniture in a training area; and

Observe hygiene standards particularly in eating and bathroom areas.

Electrical equipment

Electrical equipment that is not working should be reported to MMISS staff.

Electrical work should only be performed by appropriately licensed or trained personnel. Students, trainers and assessors should not undertake any task related to fixing electrical equipment such as lighting or electrical training aids.

Fire safety

MMISS will undertake to communicate the procedures involved in evacuation and the location of fire equipment to students at each facility for each training and assessment event; and to users of the office at least twice each year.

All users of a training and assessment facility need to be familiar with the location of all EXITS and fire extinguishers. Users will consult available maps to determine location.

It is the user’s responsibility to understand fire drill procedures displayed around the premises.

Users are asked to attend any sessions on fire safety procedures and the use of fire safety devices.

First aid

Provision for first aid facilities are available where training is delivered.

All accidents must be reported to staff.

The accident and any aid administered must be recorded by staff involved.

Computer facilities

Extended periods of work with computers can result in general fatigue and eye strain. Repetitive tasks and incorrect posture will result in consistent aches and pains.

Current occupational health and safety guidelines indicate that people working for long periods at computers should organise their work so as to allow a five to ten minute rest every hour. This rest should include a change of position and stretching exercises as appropriate.

Posture can be improved by adjusting chair height so that the operator’s feet are comfortably placed on the floor (or footrest) and your arms are at an approximately 90-degree angle.

The screen should be positioned to avoid reflection from lights and windows and at a suitable distance so that it can be easily read.


Students, trainers and assessors are encouraged not to lift anything related to the training and assessment provided by MMISS unless they do so voluntarily and taking all responsibility for any injury caused.

Never attempt to lift anything that is beyond your capacity.

Always bend the knees and keep the back straight when picking up items.

If you have experienced back problems in the past do not attempt to lift heavy objects at all. Ask someone else to do it for you.

Work and study areas

Always ensure that all work areas are clean and clear of clutter so as to avoid the danger of accident by tripping or falling over.

Place all rubbish in the bins provided.

Ensure that kitchen bench spaces are left clean and tidy and that all dishes are washed.

Do not leave tea towels or any cleaning cloths in a bundle on the bench tops or draped near any bin.

Do not sit or climb on any desks or tables.